At Tasha Apparel our goal is always to provide our customers with high quality products at competitive wholesale prices. Customer satisfaction is always our number one priority. All the items that we carry are inspected before dispatch to ensure a pleasant shopping experience. Our Customer Support Team is at your service any time.
Should you find any item to be materially defective, the item must be returned in the same condition as it was sent within 5 days after receiving the garment unwashed, unworn and with the original tags affixed. Although we check all merchandise for defects and damage prior to shipment, it is the buyer's responsibility to check the product upon arrival to make sure it is free of any defects. Damaged goods due to client negligence or items without their tags will not be accepted for refund.
ALL RETURNS MUST BE APPROVED BY OUR CUSTOMER SERVICE.
Please call (323) 531-9398 or write us at email@example.com for approval and a Return Authorization. No returns will be accepted without prior approval.
The email must contain the following: Order Number # Style # (Description) Reason for return: (In a few words explain the problem)
WE DON'T CHARGE RESTOCKING FEE FOR ITEMS RETURN DURING THE FIRST 5 BUSINESS DAYS!!!
ALL RETURNS SHOULD BE SHIPPED TO:
6901 McKinley Ave
Los Angeles, CA 90001
All requests will be processed after our returns department inspects and verifies the condition of the item. Return credits take approximately five to seven business days to process upon receipt of the item. Shipping charges are not refundable.
A full refund will be issued only towards irregular merchandise.
Please notice that 3% PayPal cancelation fee will be deducted from any cancelation or refund request. *this is per PayPal new refund policy
A store credit will be issued to any credit owed of $25.00 or less.
Sale items or reduced price items are not returnable or refundable.
Merchandise bought with COD's cannot be refunded. A store credit will be issued to your account.
Authorized claims/returns will be credited in the full amount of merchandise price as soon as the returns are received and if all proper steps of policy have been applied. Please note if you fail to take the proper steps of the claims/returns policy you will be charged 20% restocking fee.
If you prefer to have a store credit, it will be applied to your next order.
If you will be exchanging your return, shipping fees will apply to your exchange.
If you were not satisfied with the merchandise you will be issued a store credit.
*All SALE, CLEARANCE, REDUCED PRICE, $4.00 AND UNDER, ITEMS BOUGHT WITH 20% OR MORE DISCOUNTS ARE FINAL SALE.