Returns At Tasha Apparel our goal is to always provide our customers with high quality products at competitive wholesale prices. Customer satisfaction is our number one priority. All the items that we carry are inspected before dispatch to ensure the quality and condition of the items being shipped. Our Customer Support Team is at your service any time. Should you find any item to be defective or damaged, the item must be shipped back within 7 business days after receiving the return authorization number. Although we check all merchandise for defects or damages prior to shipping it out, it is the buyer's responsibility to check the product upon arrival to make sure it is free of any defects and meets their expectations. Damaged goods due to client negligence or items with their tags detached or missing will not be refunded. ALL RETURNS MUST BE APPROVED BY OUR CUSTOMER SERVICE. For approval and a Return Authorization Number please notify info@tashaapparel.com or call +1-323-531-9398 quoting your order number, product code (found on the invoice), reason for return and attach photo or video of the items you'd like to return showing the damages or defects within 7 business days of receiving the goods.
PLEASE NOTE: WE DON'T CHARGE RESTOCKING FEE FOR ITEMS RETURNED DURING THE FIRST 7 BUSINESS DAYS! RETURNS ADDRESS: Tasha Apparel - Returns 6901 McKinley Ave Los Angeles, CA 90001 All returns will be processed after our Returns Department inspects and verifies the condition of the item. Return credits are processed and granted in approximately five to seven business days after the item is received by the Returns Department. Shipping charges are not refundable. Refunds/Store Credit
Authorized claims/returns will be credited in the full amount of merchandise price as soon as the returned items are received and all proper steps have been applied. Please note that if you fail to take the proper steps of the claims/returns policy you will be charged 20% restocking fee.
*All SALE, CLEARANCE, BLACK FRIDAY SALE, ITEMS BOUGHT WITH 20% OR MORE DISCOUNTS ARE FINAL SALE. |